Legal Conditions For Wallet And Account Use
Our Legal position starts with clear account ownership: you provide accurate details, keep your login credentials private and complete any phone verification requested before account access. Access depends on local law, so you should check whether the service is available to you before continuing. Wallet activity
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through DANA, OVO, GoPay and QRIS is recorded against the account that initiated it; bank transfer and virtual account references must also match the account details supplied during the relevant request. We may pause an account review when information conflicts, a payment reference cannot be matched
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or a security check remains incomplete. Policy wording can change when local requirements change, and the current text on this page applies to activity after publication. If a clause affects an existing request, use the support path with your account identifier and payment receipt so we
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can explain the applicable step.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.